Frequently asked questions
How do I care for my jewellery?
To keep your jewellery looking its best, keep it away from water, perfume, and moisture. Store in a dry place when not wearing and polish gently with a soft cloth to maintain shine.
What materials are your jewellery pieces made from?
Our jewellery is crafted from a range of quality materials including sterling silver, stainless steel, and metal alloy. Each product listing specifies the exact materials used so you can shop with confidence.
What is your returns policy?
We accept returns within 14 days of delivery. Items must be returned in their original condition. Please message us before returning any items.
Can I get a personalised or custom order?
Yes! We love creating personalised pieces. Please message us to discuss your requirements.
Is your jewellery suitable as a gift?
Absolutely! All our jewellery is gift-ready and perfect for birthdays, christenings, confirmations, anniversaries, and other special occasions.
How long does delivery take?
We aim to dispatch all orders promptly. You will receive a confirmation email once your order has been dispatched.
