Shipping policy
Processing Time Orders are processed within 1–2 business days. Orders placed on weekends or bank holidays will be processed the next working day.
Delivery Options (UK Only) We currently ship within the United Kingdom using the following services:
- Royal Mail 1st Class — estimated 1–2 business days
- Royal Mail 2nd Class — estimated 2–3 business days
- Royal Mail Tracked 24 with Signature — estimated 1 business day
- Royal Mail Tracked 48 with Signature — estimated 2–3 business days
- Evri Standard (Parcel Shop/Locker Drop Off or Courier Collection)
- InPost Home Address & Locker to Shop
- DPD Ship to Shop
Shipping rates are calculated at checkout based on your order and chosen delivery method.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at sarah@majesticgemsbysarah.com and we'll investigate with the carrier.
International Shipping We do not currently offer international shipping.